What is the role of the seniors program?
To evaluate and treat the elderly person presenting a psychiatric problem with the collaboration of the referring doctor and the professionals who work with this clientele.
Through the multidisciplinary team, work in collaboration with the family, relatives and partners involved in the health and social services network.
- General practitioner
- Nursing staff
- Assisted care staff
- Occupational therapist
- Psychologist and neuropsychologist
- Social worker
- Special educator
- Physical educator
- Pharmacy Technician
- Dietetic Technician
Criteria for registration and admission
- Be 65 years old and over
- Be referred by a doctor or psychiatrist and present a psychiatric diagnosis;
- For hospitalization needs, the user must require intensive monitoring in a specialized environment.
Services provided at the outpatient clinic and the care unit
NB: Only 3 Geriatric Psychiatrists serve Region 07, so psychiatric assessments will be reserved for the diagnosis and treatment of psychiatric illnesses.
- Assessment, consultation and medical follow-up.
- Intervention and professional support with network partners and community organizations.
A non-medical consultation is offered to stakeholders involved with the elderly person, with the goal of providing assistance to stakeholders and maximizing an integrated service network. These are specific interventions, punctual and limited in time:
- Provide expertise to stakeholders and / or teams working with seniors who have a psychiatric problem.
- Help the workers to put in place an intervention plan adapted to a clientele whose clinical condition is complex.
- Offer specific training to community stakeholders in relation to the psychiatric problems of the elderly person.
Terms of Reference
The family doctor or caregiver completes a referral form and forwards it to the CHPJ Seniors Program.
- Assessment, consultation and medical intervention.
- Evaluation, intervention and professional support to customers.
- Follow-up with community stakeholders and the health and social services network.
The program offers diagnostic and treatment services, short and medium stay, to seniors who require hospitalization in a specialized environment.
The unit has 14 beds and is a therapeutic environment that respects the multidisciplinary approach. The assessment and treatment of individuals take into account the biopsychosocial approach. Throughout the stay, family and loved ones are asked to encourage the user to get involved and reintegrate into his activities of everyday life.
Terms of Reference
The attending physician or the psychiatrist of the hospitals in the region completes and sends the request for hospitalization to the seniors program. The type of service required or the reasons for reference must be specified.
A program geriatric psychiatrist conducts a diagnostic assessment and determines the direction and type of treatment required.
The program offers specialized services that respect the institution’s mission and code of ethics.
Dignity and respect of the user
The services and treatments offered to seniors’ programs are part of a care approach that promotes dignity and respect for the rights of the user.
Staff are required by law to ensure the confidentiality of information collected from users. No information may be disclosed to anyone without your express written consent.
Informed consent to care
Any treatment offered to users requires the informed consent of the user. The seniors program staff must actively involve you in the various steps of your treatment while informing you of their effects and benefits. Your consent to any treatment is a prerequisite for setting up a treatment plan. You can change the nature of the treatments offered; however, staff should inform you of the consequences and possible alternatives available to you.
In the event that you are dissatisfied with the services received, you may meet with the local complaints commissioner, who will be happy to receive you and discuss with you the subject of your dissatisfaction. For any information relating to the filing of a complaint, it can be reached by dialing the following number: 819 771-9502 or 1 877 771-9502.
Monday to Friday: 8:30 to 16:30
Hours of visits, daily: 1 pm to 4 pm and 6 pm to 8:30 pm
Clément Cloutier Program
20 Pharand Street
Gatineau, Quebec J9A 1K7
Telephone: 819 776-8028
Fax: 819 776-8006